Terms and Conditions

Welcome to Bathelement & More. By accessing or using our website (https://bathelement.com), you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. General Information

Bathelement & More is a Mumbai-based brand offering handcrafted bath and body products made with natural ingredients.

By using this website, you confirm that you are at least 18 years old or are using it under the supervision of a parent or legal guardian.

2. Products & Descriptions

We strive to ensure that all product descriptions, images, and pricing are accurate. However:

• All products are handmade in small batches, so slight variations in color, texture, or fragrance may occur.
• We do not guarantee that product images will exactly match the delivered product.
• All products are for external use only unless stated otherwise.

3. Pricing & Payments

• All prices are listed in INR (₹).
• Prices are subject to change without prior notice.
• We reserve the right to refuse or cancel any order due to pricing errors or suspected fraud.

Payments must be completed through the available payment gateways at checkout.

4. Orders & Acceptance

• Once you place an order, you will receive a confirmation email.
• We reserve the right to cancel or refuse any order at our discretion.
• Orders may be cancelled if there is an issue with stock availability, payment verification, or incorrect pricing.

5. Shipping & Delivery

• Orders are processed within standard business timelines.
• Delivery timelines may vary depending on your location.
• Delays caused by courier partners or unforeseen circumstances are beyond our control.

For more details, please refer to our Shipping Policy.

6. Returns & Refunds

• Due to the nature of personal care products, returns may be limited or not accepted once opened or used.
• Refunds or replacements will be processed only in cases of:
  • Damaged product
  • Wrong product delivered

Customers must notify us within [X days] of delivery with proof (images/videos).

7. Product Usage Disclaimer

• Our products are made with natural ingredients, but individual reactions may vary.
• We recommend performing a patch test before use.
• We are not liable for any allergic reactions or misuse of products.

8. Intellectual Property

All content on this website, including:

• Logos
• Images
• Product descriptions
• Website design

is the property of Bathelement & More and may not be copied, reproduced, or distributed without permission.

9. User Conduct

By using this website, you agree not to:

• Use the site for unlawful purposes
• Attempt to hack, disrupt, or misuse the website
• Provide false or misleading information

10. Limitation of Liability

Bathelement & More shall not be held liable for:

• Any indirect, incidental, or consequential damages
• Delays or failures caused by events beyond our control
• Misuse of products

11. Privacy

Your use of this website is also governed by our Privacy Policy. Please review it to understand how we collect and use your data.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in Mumbai, Maharashtra.

13. Contact Information

If you have any questions regarding these Terms, you may contact us at:

• Email: info@bathelement.com
• Phone: +91 9322268485
• Address: Andheri East, Mumbai, Maharashtra, India

14. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting.

15. Acceptance of Terms

By using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.